{"id":155,"date":"2025-02-06T09:57:13","date_gmt":"2025-02-06T09:57:13","guid":{"rendered":"https:\/\/bp-con.de\/?page_id=155"},"modified":"2026-09-30T15:02:01","modified_gmt":"2026-09-30T15:02:01","slug":"beratung","status":"publish","type":"page","link":"https:\/\/bp-con.de\/en\/beratung\/","title":{"rendered":"Consulting"},"content":{"rendered":"
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Consulting<\/strong><\/h2>\n\n\n\n
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An experienced manager in technical industrial services and maintenance, and a results-oriented management consultant with a strong focus on strategy development, AI tools, change management, and service optimization.<\/p>\n\n\n\n

With over 25 years of experience in international companies (EMEA & APAC).<\/p>\n\n\n\n

Support for companies that are transforming their service organizations, streamlining processes, digitizing and automating them, and developing sustainable growth strategies.<\/p>\n\n\n\n

The approach is based on analytical precision, intercultural competence, and the proven Toyota philosophy of continuous improvement.





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Key Areas of Consultation<\/strong><\/h2>\n\n\n\n

Strategy and Organizational Development
Realigning and optimizing technical service organizations to drive greater efficiency and growth.<\/p>\n\n\n\n

Change Management
Supporting change processes, mergers, and transformations within technical service organizations to foster the sustainable growth of companies.<\/p>\n\n\n\n

Service Excellence \/ Maintenance & Quality Management
Optimization of service and maintenance processes with a focus on KPI monitoring, customer retention, and digitalization.<\/h3>\n\n\n\n

Intercultural Management
Successful leadership of international teams and implementation of global business models.<\/h3>\n\n\n\n

Technology & Innovation
Implementation of digital solutions, such as AI tools and agents, predictive maintenance, and service management software (e.g., Salesforce).<\/h3>\n\n\n\n

Service Partner Management
Development and implementation of innovative concepts for professional collaboration with service partners to ensure an excellent service experience for end customers<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Successful Projects & References<\/strong><\/h2>\n\n\n\n

Implementation of Salesforce for Service<\/p>\n\n\n\n

Establishment of a technical service organization in China<\/p>\n\n\n\n

Implementation of third-party service providers<\/p>\n\n\n\n

Marketing of services through direct sales<\/p>\n\n\n\n

Successful merger management and realignment of service organizations<\/p>\n\n\n\n

Rollout of a \u201cSoftware as a Service\u201d predictive maintenance solution in Europe<\/p>\n\n\n\n

Leading KAIZEN processes to increase efficiency<\/p>\n\n\n\n

Developing and implementing training programs and development plans for service and sales<\/p>\n\n\n\n

Implementing a Service Excellence Program for service partners<\/p>\n\n\n\n

Conducting quality audits (TQM and EFQM) and implementing process improvement measures
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Beratung Erfahrene Managerin im technischen Industrie Service, Instandhaltung und eine ergebnisorientierte Unternehmensberaterin mit einem starken Fokus auf Strategieentwicklung, KI Tools, Ver\u00e4nderungsmanagement und Serviceoptimierung. Mit \u00fcber 25 Jahren Erfahrung in internationalen Unternehmen (EMEA & APAC). Unterst\u00fctzung f\u00fcr Unternehmen die, ihre Serviceorganisationen transformieren, Prozesse effizienter gestalten, digitalisieren, automatisieren\u00a0 und nachhaltige Wachstumsstrategien entwickeln. Der Ansatz basiert auf analytischer […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-155","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bp-con.de\/en\/wp-json\/wp\/v2\/pages\/155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bp-con.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bp-con.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bp-con.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bp-con.de\/en\/wp-json\/wp\/v2\/comments?post=155"}],"version-history":[{"count":5,"href":"https:\/\/bp-con.de\/en\/wp-json\/wp\/v2\/pages\/155\/revisions"}],"predecessor-version":[{"id":1177,"href":"https:\/\/bp-con.de\/en\/wp-json\/wp\/v2\/pages\/155\/revisions\/1177"}],"wp:attachment":[{"href":"https:\/\/bp-con.de\/en\/wp-json\/wp\/v2\/media?parent=155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}